ICONYC LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, make purchases, or interact with us in any way. By using our website and services, you consent to the collection and use of your personal information as described below.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
1. Information We Collect
We collect the following types of personal information:
Basic Contact Information: Your full name, email address, mailing address, and phone number.
Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
Account information including your username, password, security questions.
Payment Information: Information related to your orders and payments, including payment card details. We may use third-party processors like Shopify for secure payment processing.
Shopping information including the items you view, put in your cart or add to your wishlist.
Demographic Data: Location and demographic information.
Comments and Requests: Any comments, requests, or other information you provide to us.
Website Usage Data: Information about how you use our website, including device and browser information, IP address, page visits, page response times, and interactions with our site.
Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
We collect this information directly from you, automatically as you use our services, and occasionally from third-party service providers. Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
2. How We Use Your Information
We use your personal information for the following purposes:
Service Fulfillment: To process orders, provide customer support, and fulfill requests made through our website.
Marketing: To personalize your shopping experience and send marketing communications, but only if you have opted in.
Improvement: To improve our services, website, and user experience.
Security: To ensure the security of our network and services.
Legal Compliance: To comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information for commercial purposes. We may share your information with third parties in the following limited circumstances:
To facilitate the services you obtain from us.
To comply with legal processes, cooperate with law enforcement, or prevent fraud or imminent harm.
To protect the security of our network and services.
When we believe your actions violate our Terms of Service.
In the event of a corporate sale, merger, consolidation, asset sale, or bankruptcy.
4. Retention of Information
We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by applicable law.
5. Third Parties
Your information may be held by third parties or linked to other sites or applications not affiliated with us. We may also use third-party products and services (e.g., Google Drive, Squarespace, PayPal) that require disclosure of your information. We disclaim liability for third-party actions, and their use or disclosure of your information is governed by their own privacy practices or policies.
6. Your Rights
If you want to access, modify, or delete your personal information, or if you have questions about your rights, please contact us at privacy@iconyc.io. We will review your requests in accordance with applicable laws.
7. Additional Information for European Users
If you are in the European Economic Area (EEA) or the UK, the following applies:
Legal Basis for Processing: Our processing is based on your consent or the necessity to fulfill a contract with you.
Complaints: You have the right to lodge a complaint with a supervisory authority if you believe your rights under the General Data Protection Regulation (GDPR) or UK GDPR have been violated.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Please review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at privacy@iconyc.io.
10. Children's Online Privacy Protection Act
Our services are intended for general audiences and are not directed to children under 13 years old. If you become aware that your child has used our services, please contact us at [Insert Contact Information] so we may delete the information.
11. Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). We use cookies to enhance your experience on our website. You may manage your cookie preferences through your browser settings. Some cookies are necessary for website functionality and cannot be disabled. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see here. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites. We may receive cookie information from third-party websites like Shopify. We have no control over third-party cookies, and therefore, disclaim any and all liability related to third-party cookies.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
12. Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
13. International Users
Rights for Persons Covered by GDPR If you are “data subject” for whom the processing of personal information is subject to REGULATION (EU) 2016/679 (GDPR) or the U.K. General Data Protection Regulation (“UK GDPR”) (“Covered Person”), the rights described in sections (A) through (G) apply to you.
Right of access, rectification, erasure and restriction of processing: you may obtain access to your personal information stored by us by contacting us. If we process or use your personal information, we shall endeavor to ensure, by implementing suitable measures, that your personal information is accurate and up to date for the purposes for which they were collected. If your personal information is inaccurate or incomplete, you may obtain the rectification of such personal information by contacting us. You may obtain the erasure or restriction of processing of your personal information in situations where no legitimate business purpose exists or the further storage is unnecessary under statutory storage obligations.
Right to data portability: you may receive the personal information about you that you have provided to us, in a structured, commonly used and machine-readable format or transmit this information to another controller. To exercise this right, contact us.
Right to object: you may object, on grounds relating to your particular situation, to the processing of your personal information. To exercise this right, you must contact us as provided herein. To the extent your personal information is processed for reasons other than direct marketing, you understand and agree that we have compelling legitimate reasons for information processing, such as providing access to our Services. You may use ad-blocking software to limit information capture and usage. You may also contact us with questions about this policy or to make a removal request. Making a request does not guarantee that the request will be honored.
Right to withdraw your consent: If you have given your consent to the collection or processing of your personal information, you may withdraw your consent without affecting the lawfulness of processing based on consent before its withdrawal by contacting us in writing.
Right to lodge a complaint: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority in the Member State of your residence, place of work or place of alleged infringement if you consider the processing of your personal data is infringing on GDPR or UK GDPR.
We currently store your personal information in the United States, but your personal information may be transferred, stored, or processed in a location outside of the United States.
If you make a request under sections (A) – (E) above, requests can be emailed directly to privacy@iconyc.io. Please try to provide us with as much detail as possible as to what you are seeking. The GDPR and UK GDPR allow us one (1) calendar month to respond to requests from the date we receive your request.
The legal basis for processing your personal information is:
You have given us consent by agreeing to abide by our Privacy Policy and Terms of Service and continuing to access the Services; and
Processing is necessary in order for us to comply with legal obligations
14. Changes and Updates
This Privacy Policy may be revised periodically, and your continued use of our services constitutes your agreement to this Privacy Policy and any future revisions.
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